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Account Deletion Request

Last updated: February 2026

AeroSpot allows users to request deletion of their account and associated personal data. This page explains exactly how to submit a request, what will be permanently removed, and what limited records we are legally required to retain.

Email us to request account deletion

Send your request from the email address associated with your AeroSpot account. Use the subject line Account Deletion Request.

How to Request Deletion

  1. Open your email client and send a message to support@aerospot.app from the same email address linked to your AeroSpot account.
  2. Use the exact subject line: Account Deletion Request.
  3. Include your username (if known) in the body of the email so we can verify your identity quickly.
  4. Our support team will process your request and confirm once your account has been permanently deleted.

What We Delete vs. What We Retain

Deleted permanently

  • Account profile
  • Email address
  • Preferences
  • Analytics data
  • Crash logs
  • Any stored AeroSpot usage history

Retained for compliance

  • Purchase history (financial & legal compliance)
  • Fraud-prevention records
  • Transaction logs (retained for up to 90 days)

Important: Once your request is processed, your account will be permanently deleted and cannot be restored. Any active subscription will also be cancelled; contact your app store to manage any remaining billing period.

Related Policies

For full details on how we collect, use, and protect your data, see our Privacy Policy and Terms of Service.

Questions?

If you have any questions about this process, contact support@aerospot.app.